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	<title>Comments on: What Is Your Favorite Story Of Exceptional Customer Service?</title>
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	<description>Business Development Coaching &#38; Consulting</description>
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		<title>By: Roxanne Allaire</title>
		<link>http://growaprosperousenterprise.com/blog/exceptional-customer-service/#comment-12</link>
		<dc:creator>Roxanne Allaire</dc:creator>
		<pubDate>Tue, 21 Jul 2009 00:05:21 +0000</pubDate>
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		<description>Yes!  I don&#039;t know how that happened??  Thanks for your comment Alan!  Opportunity indeed ...</description>
		<content:encoded><![CDATA[<p>Yes!  I don&#8217;t know how that happened??  Thanks for your comment Alan!  Opportunity indeed &#8230;</p>
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		<title>By: Alan Linnemann</title>
		<link>http://growaprosperousenterprise.com/blog/exceptional-customer-service/#comment-11</link>
		<dc:creator>Alan Linnemann</dc:creator>
		<pubDate>Mon, 20 Jul 2009 22:14:59 +0000</pubDate>
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		<description>Hi Roxx!

I think it&#039;s great what Mitchell&#039;s did for you and your daughter.

One of the important messages you highlighted is that when a company/organization makes a mistake (e.g., not serving you in a timely manner), it represents a great opportunity to make omens - and retain you as a client/customer.

Since this is your website, I trust this discussion will not be moved to a job board!!!

;)

Hope all is well!

Alan</description>
		<content:encoded><![CDATA[<p>Hi Roxx!</p>
<p>I think it&#8217;s great what Mitchell&#8217;s did for you and your daughter.</p>
<p>One of the important messages you highlighted is that when a company/organization makes a mistake (e.g., not serving you in a timely manner), it represents a great opportunity to make omens &#8211; and retain you as a client/customer.</p>
<p>Since this is your website, I trust this discussion will not be moved to a job board!!!</p>
<p> <img src='http://growaprosperousenterprise.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>Hope all is well!</p>
<p>Alan</p>
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